Care Quality Commission rates Wigan and Leigh Sexual Health Services “Good”

Sexual Health Services in Wigan and Leigh have been rated “Good” by the Care Quality Commission
After a two day inspection back in May the Inspectors found that the services are performing well and are meeting expectations.

The commission found the services to be Good across all five key areas, ensuring that care is safe, effective, caring, responsive and well-led.

The Inspectors said, “The service provides sexual health services for patients in a relaxed and private environment. We observed all staff support and care for patients with compassion and respect. Feedback from patients was positive about the ways staff were sensitive to their needs and the way staff treated them.

”The report noted that it was easy for people to give feedback and Spectrum monitored patient outcomes and made improvements to the service following the feedback received. Of the patients the Inspectors spoke to, all spoke positively about their experience at the clinic and would recommend the service to family and friends.

The report also states “We observed all staff support and care for patients with compassion and respect. Feedback from patients confirmed they were treated with kindness and understanding.”

Belinda Loftus, Spectrum’s Sexual Health Cluster Manager, said:
“It’s very pleasing to see the hard work of our staff rightly recognised.”